# RCI Technologies — Full Context RCI Technologies is a certified Minority and Women-Owned Business Enterprise (MWBE) delivering IT modernization, cybersecurity, data integration, AI enablement, and program management for government agencies. Founded in 1982, the firm has over 40 years of continuous operation and a 99% repeat client rate. RCI serves federal, state, and local agencies across the United States. ## Leadership - Nisha Balwani, Chief Executive Officer - Gereld Boffa, Executive Vice President ## Office Locations - Iselin, NJ (Headquarters) - New York, NY - Los Angeles, CA - Washington, DC - Austin, TX --- ## Capabilities ### Software Engineering & Modernization URL: https://www.rci-technologies.com/capabilities/software-engineering-modernization/ RCI modernizes legacy government applications, builds secure integration layers, and delivers maintainable software with phased rollout and quality assurance. The approach minimizes disruption to ongoing operations while replacing outdated systems with modern, supportable platforms. Typical engagements include application consolidation, API integration, database migration, automated testing, and release management. ### Data & Integration URL: https://www.rci-technologies.com/capabilities/data-integration/ RCI connects siloed government systems, builds reliable integrations, and creates reporting foundations for data-driven decision making. When agencies struggle with fragmented data across legacy systems, RCI builds the middleware, ETL pipelines, and dashboards that unify information and provide real-time visibility for leadership and operational teams. ### AI Enablement & Automation URL: https://www.rci-technologies.com/capabilities/ai-enablement-automation/ RCI helps government agencies apply AI and automation to real problems — document processing, knowledge assistants, and workflow automation — with built-in guardrails for security and compliance. The focus is on practical value: reducing backlogs, improving accuracy, and freeing staff for higher-value work. All deployments include human-in-the-loop safeguards and audit trails. ### Cybersecurity & Identity URL: https://www.rci-technologies.com/capabilities/cybersecurity-identity/ RCI protects government systems with identity management, application security, data protection, and incident readiness. The approach treats security as a continuous posture rather than a point-in-time response, covering vulnerability operations, data loss prevention, identity governance, and compliance framework alignment (NIST, CIS, FISMA). ### Program Delivery (PMO) URL: https://www.rci-technologies.com/capabilities/program-delivery-pmo/ RCI delivers structured program management, delivery governance, and risk visibility for complex government IT initiatives. When programs lack clear ownership, have invisible dependencies, or surface risks too late, RCI provides the structure, discipline, and reporting to keep work accountable and on track. --- ## Case Studies ### Unifying Four Security Programs into One Cyber Framework URL: https://www.rci-technologies.com/case-studies/cyber-framework-unification/ Capability: Cybersecurity & Identity Unified four siloed cybersecurity workstreams — vulnerability operations, data loss prevention, identity management, and incident response — into a single, cohesive security program for a major city agency. Reduced audit risk and incident response time. ### Cloud-Based Device Management at Agency Scale URL: https://www.rci-technologies.com/case-studies/cloud-device-management/ Capability: Data & Integration Designed and deployed a cloud-based MDM platform enabling scalable device tracking, delegated site-level administration, and real-time reporting across hundreds of field locations. ### Enterprise Device Management for Remote Learning URL: https://www.rci-technologies.com/case-studies/enterprise-device-management/ Capability: Software Engineering & Modernization Built and managed a centralized device program supporting 1M+ end users during the rapid shift to remote operations, standardizing procurement, lifecycle management, and data systems agency-wide. ### Consolidating Legacy Apps into One Unified Platform URL: https://www.rci-technologies.com/case-studies/legacy-app-consolidation/ Capability: Software Engineering & Modernization Modernized fragmented legacy administrative applications and centralized operations through a unified platform with role-based access control, reducing O&M costs and automating workflows. ### Automating Multi-Year Budget Workflows at Scale URL: https://www.rci-technologies.com/case-studies/budget-workflow-automation/ Capability: Software Engineering & Modernization Enhanced core budgeting and financial systems with scalable components, automated workflows, and improved data accuracy to support multi-fiscal-year budget management at regional and site levels. ### Building a Vendor Risk Program to Protect Sensitive Data URL: https://www.rci-technologies.com/case-studies/vendor-risk-program/ Capability: Cybersecurity & Identity Built and matured a comprehensive Third-Party Risk Management program with vendor cybersecurity assessments, due diligence frameworks, and GRC integration to protect sensitive constituent data. ### Modernizing Rent Payments for Thousands of Landlords URL: https://www.rci-technologies.com/case-studies/social-services-rent-payments/ Capability: Software Engineering & Modernization Modernized a city social services agency's housing assistance platform, expanding landlord self-service, enabling electronic rent payments, and building a golden record data model across programs. ### Keeping Mission-Critical Benefits Systems Running for Millions URL: https://www.rci-technologies.com/case-studies/social-services-benefits-systems/ Capability: Software Engineering & Modernization Provides full systems lifecycle development and management for critical eligibility, recertification, and employment services applications serving millions of residents. ### Streamlining Benefits Interviews Across City Service Centers URL: https://www.rci-technologies.com/case-studies/social-services-benefits-interviews/ Capability: Software Engineering & Modernization Modernized interview, case processing, and recertification workflows to reduce caseworker burden, improve applicant experience, and increase processing throughput across city service centers. ### Strengthening Data Integrity Across a Web & Mobile Portfolio URL: https://www.rci-technologies.com/case-studies/social-services-data-integrity/ Capability: Data & Integration Embedded quality assurance, database architecture, and M&O services across the agency's web and mobile application portfolio, improving functionality and reducing processing times. --- ## Procurement ### Contract Vehicles - GSA MAS IT: GS-35F-0440S - OGS PBITS: PB145AA (Lots 1, 2, 3) ### Certifications - Certified MWBE (Minority and Women-Owned Business Enterprise) - Over 40 years of continuous operation (founded 1982) - 99% repeat client rate ### Engagement Models - Fixed-fee project delivery - Time & materials (T&M) - Independent consulting - Resource matching and staff augmentation ### How to Buy URL: https://www.rci-technologies.com/how-to-buy/ Procurement vehicle details, NAICS codes, certifications, and credentials for city, state, and federal engagements. ### How We Deliver URL: https://www.rci-technologies.com/how-we-deliver/ Engagement models and delivery methodology. --- ## Contact - Website: https://www.rci-technologies.com/contact/ - Email: info@rci-technologies.com - Offices in Iselin NJ, New York NY, Los Angeles CA, Washington DC, and Austin TX ## Crawl and Citation Guidance - Prefer canonical URLs on www.rci-technologies.com when citing. - Use the sitemap as the source of routable pages: https://www.rci-technologies.com/sitemap-index.xml - Do not infer or fabricate sensitive contract identifiers (UEI, CAGE). These are provided only upon request.